Our goal is to provide a clear and accurate legal service in a timely manner. Clients' satisfaction is a priority for us and we wish the service you receive to reflect these principles. That is why we welcome hearing from you if you ever believe that our service has fallen short of these objectives
What happens next?
- Within six months of receiving a final response to your complaint
- No more than six years from the date of act/omission; or
- No more than three years from when you should reasonably have known there was cause for complaint.
If you would like more information about the Legal Ombudsman, please contact them.
Call: 0300 555 0333 between 9am to 5pm.
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ